Frequently Asked Questions

We carry brand-name furniture from Ashley and other leading manufacturers, plus a full selection of quality mattresses. Our inventory rotates often as new closeout and overstock lots arrive, so it’s always worth checking back or stopping into the showroom.

Yes — it’s genuine brand-name furniture. Our prices are up to 35% below typical retail because we buy overstock, closeouts, and liquidation inventory in volume and keep our overhead low. You get the same quality piece, just without the showroom markup.

Absolutely. We encourage it. Visit our Chelsea showroom at 280 Revere Beach Pkwy to see, touch, and test the furniture and mattresses before you decide.

In-store pickup is always free. Once your order is ready, we’ll let you know and you can pick it up at our Chelsea location during business hours.

We offer affordable local delivery based on distance — typically $180 to $260, for locations up to 35 miles from our Chelsea showroom. Tell us your ZIP code and we’ll give you an exact delivery quote before you check out.

Most in-stock items are ready quickly. Our team will confirm your delivery window when your order is placed. If an item needs to be ordered in, we’ll give you an estimated timeframe up front.

Yes. We partner with Snap Finance for flexible lease-to-own financing, and we also offer in-store Layaway so you can reserve your furniture with a deposit and pay over time. See our Financing and Layaway pages for details.

We accept major credit and debit cards, Snap Finance approvals, and Layaway deposits. Have a question about a specific payment method? Just call us.

We want you to love what you buy. Please review our full Refund Policy for details on eligible returns, timeframes, and any restocking considerations. For questions about a specific order, contact us right away so we can help.

Many of our products carry the manufacturer’s warranty (for example, Ashley and mattress brands include their own coverage). We can also offer an optional Protection Plan for added peace of mind against accidental damage. Ask us about coverage on any specific item.

Mattresses are covered by the manufacturer’s warranty, which typically protects against defects in materials and workmanship. Coverage terms vary by brand and model — we’ll walk you through exactly what’s included before you buy. See our Mattress Buying Guide to choose the right one.

Inspect your furniture at pickup or delivery. If anything arrives damaged, contact us immediately at (617) 466-0174 with photos and your order details, and we’ll make it right as quickly as possible.