Shipping Policy

1. Order Processing & Delivery Timelines

Order Confirmation : Orders are processed within 1–3 business days after payment verification. Delays may occur during peak seasons or due to stock availability.
Estimated Delivery : Delivery timelines vary by location and product availability. Standard deliveries typically take 7–14 business days. Custom or special-order items may require 4–6 weeks.
Tracking : Customers receive tracking information via email once the order is dispatched. Delays caused by carriers (e.g., weather, logistics) are beyond our control.

2. Delivery Fees & Service Areas

Shipping Costs : Calculated based on item size, weight, and delivery address. Fees are displayed at checkout. Expedited shipping options are available for an additional charge.

3. Delivery Day Requirements

Buyer agrees to measure doorways and stairways before ordering as seller is not responsible for merchandise purchased that is too large to fit.( extra delivery charge my apply )

Time Windows : Customers receive a 3-hour delivery window via text or email or SMS 24 hours before delivery. Someone aged 18+ must be present to inspect and sign for the items.
Address Accuracy : Ensure delivery addresses are correct. Additional fees apply for re-deliveries due to errors or missed appointments).
Accessibility : Delivery teams require clear pathways (e.g., staircases, doorways). We are not liable for damages caused by tight spaces or obstacles.

4. Inspection & Liability

Risk of Loss : Responsibility transfers to the customer once items are delivered to the carrier. Inspect packages immediately for visible damage and report issues within 24 hours.

5. Special Orders & Restrictions

Custom Furniture 114. all sales are final no return or exchange after confirmation of your order

Out-of-Stock Items : If an item becomes unavailable, we will notify you within 3 business days and offer alternatives or a full refund 4.